How Our Lovely Pet Owners Feel

Thank you so much Luca and Ripple Pet Aquamation for your amazing service, we can’t thank you enough for everything you have done for us and the effort you went to in making sure we got the specific urn we wanted for our baby girl. We really can’t thank you enough, you went above and beyond all expectations. I highly recommend Ripple Pet Aquamation. Thank you again Luca

Thank you to Luca and the Ripple team for their services. We chose Ripple as we read the detailed information about the aquamation process on their website and felt this was a better option for us than traditional cremation due to the natural process it follows and the smaller environmental impact. I felt that the staff I came into contact with when collecting our boy from our home and bringing him back were polite and empathetic. I gave 4 stars as when the staff collected our boy I would have appreciated them taking the time to place him properly in the centre of the carrying sling and covering him prior to walking him outside to the car. They were also slightly late which meant I needed to check in with Luca to find out their ETA both at collection and when dropping off the ashes. This doesn’t bother me too much but I feel notice of this would have been preferable rather than needing to follow it up myself. Perhaps the staff who are attending in person can have the client contact to allow for easier client communication. Further, I think it could be slightly more professional having staff wear a uniform or branded shirt as it was slightly confusing when the young men arrived as to if they were from Ripple due to them wearing casual everyday clothing. This aside, we were very grateful for your services and would recommend Ripple to others.

I had never heard of Aquamation and Ripple was recommended as an option by our vet.
Our beloved Blue Heeler, Bandit,was treated with dignity and care by Luca and his team at Ripple. A very personal approach and such kindness shown at a difficult time.
I would highly recommend Ripple and the services they provide. I was also impressed with the explanation on their website regarding Aquamation and it is a more environmentally alternative.

Ripple came and took our beloved dog in the evening from our home. Really flexible and hassle free service. They provide a range of items to choose from to remember your pet with. Decently priced as well.

Our beautiful boy Leo left us after a short illness, it was an extremely traumatic and devastating time. We called Ripple and they were very accommodating in meeting us to take care of Leo.

Luca and his team were professional but caring and I am more than happy that we went with aquamation instead of cremation.
The wooden urn that we chose is lovely and excellent quality for the price along with all the thoughtful memorabilia we received. Thank you once again Luca and the team at Ripple

Our greyhound, Max, left us after a short, traumatic illness and we decided to try the service offered by Ripple to reduce the environmental impact that would be caused by cremation. I am so glad we did. Luca was so caring, so kind, and compassionate. I felt Luca cared about both myself and Max and that, to Luca, Max was more than “just another job”; Luca cared about treating Max with dignity. I really cannot sing the praises of Luca and Ripple Aquamation enough. Thank you Luca for your understanding and compassion we needed it most.

Luca and the crew at Ripple Pet Aquamation
They’re the most amazing caring and compassionate people I’ve ever met.

After saying goodbye to our fur baby Daisy.
Luca was there to help and support us through our difficult time.

When he arrived, he said to take as much time as we liked and that he would stay by our side until we were ready.

I can’t thank you all enough for the support you have given me and my wife.
And thank you for looking after our baby girls.
And bringing her home safely to us.

With very short notice the beautiful people at Ripple took incredibly good care of our boy, making it a stress-free experience at a very stressful time. Thank you, Luca and Ripple Pet Aquamation.